1. Introduction
Get Internet Plans ("we," "our," or "us") respects your privacy. We act as an independent, authorized sales partner and reseller for internet and television service providers. This Privacy Policy explains how we collect, use, and share your personal information when you visit getinternetplans.com or contact us by phone to inquire about or purchase telecommunications services.
2. Information We Collect
To provide our services and connect you with the best available deals, we may collect the following types of information:
- Personal Information: Your name, installation address, email address, and phone number.
- Call Data: If you contact our support or sales team by phone, your calls may be recorded or monitored for quality assurance, training, and compliance purposes.
- Usage Data: IP addresses, browser types, and interaction data via cookies when you navigate our website.
3. How We Use Your Information
We use your data strictly to facilitate the services you request:
- To verify serviceability and compare internet/TV plans at your specific address.
- To process your order and coordinate installation.
- To communicate with you regarding your account, offers, or sales inquiries.
- To ensure compliance with telemarketing and digital advertising regulations.
4. How We Share Your Information
Because we are an independent broker, we must share your data to fulfill your requests. We do not sell your personal information to third-party data brokers. We share information only with:
- Service Providers (ISPs): We share your address and contact details with the actual internet providers (e.g., Spectrum) so they can create your account, schedule installation, and bill you for services.
- Fulfillment Partners: We may route your order details through our authorized sales fulfillment partners (such as Simple Utility) to securely process and finalize your service activation.
- Legal Authorities: If required by law, subpoena, or to protect our legal rights.
5. Your Choices and Opt-Outs
You may opt out of receiving future marketing communications from us at any time by emailing us or following the unsubscribe instructions in our emails. If you wish to request the deletion of your personal data from our internal records, please contact us at the email provided below.
6. Contact Information
If you have questions about this policy, please contact us:
Have questions? Call our team directly.
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